Taction Software built and launched a new product for Voyant Health, a Santa Monica-based group of RCM consultants delivering technology solutions that enhance revenue cycles for healthcare providers and medical billing companies. Voyant’s technology practice covers automation, workflow, data, and advanced analytics, with automation applied to repetitive revenue cycle tasks including data extraction, eligibility and benefits checks, payment posting, and records retrieval. The product launched on schedule. Quick Results Outcome Detail Delivery Launched on time, against a go-to-market date rather than an internal deadline Product scope Automation and analytics supporting revenue cycle operations Automation targets Data extraction, eligibility and benefits verification, payment posting, records retrieval System compatibility Works across the major EHR and practice management systems Voyant’s clients run Client outcome Product supports Voyant’s evolving business strategy and market position Client audience served Medical billing and RCM companies, provider executives and owners, private equity and institutional investors “Taction has proved their expertise in timely project delivery and this helped us to a successful on-time launch. Our new product can now truly support our evolving business strategy to remain at the forefront of our sector.” Sean McSweeney, Chief Advisory Officer, Voyant Health Book a 30-minute build assessment Client Overview Voyant Health is a group of RCM consultants delivering growth and technology solutions that enhance revenue cycles and optimize processes for healthcare providers and medical billing companies. The team combines marketing and sales professionals, data scientists, engineers, and revenue cycle leaders. The firm’s origin explains its product requirements. Voyant’s founders previously built and ran a large national medical billing company, Cobalt Health, which merged in a private-equity-backed roll-up and eventually became Coronis Health. The technology they had built to solve their own billing problems became the basis for helping other billing companies solve the same ones. Chief Advisory Officer Sean McSweeney brings that operating history plus prior roles at 4medica, Toshiba Medical, and GE Healthcare. Voyant’s work has been featured in HFMA, Medical Economics, Becker’s, and Modern Healthcare. Voyant serves three audiences: medical billing and RCM businesses, executives and owners of healthcare providers, and private equity and institutional investors. Taction Software was engaged to build the product behind Voyant’s technology solutions practice. The Challenge Revenue cycle management runs on repetitive work. Someone extracts data from a payer portal. Someone checks eligibility and benefits. Someone posts a payment. Someone requests records. Multiply that across thousands of claims and the labor cost defines the margin of the entire business. Voyant needed a product that addressed four constraints at once. Labor cost as the binding constraint. Billing companies compete on cost per claim. Every task performed by a person rather than a system is margin that competitors with better automation will take. Staffing gaps that will not close. Certain revenue cycle functions are persistently hard to staff. Automation has to fill those gaps reliably, because a program that only works when fully staffed does not solve the problem it was bought to solve. Heterogeneous client systems. Voyant’s clients run different EHR and practice management platforms. A product that only works against one system is a feature, not a business. Analytics that drive decisions, not reports. Benchmarking, KPI development, operational performance targets, and performance monitoring only matter if the underlying data is trustworthy and current. Analytics on stale or inconsistent data produces confident wrong answers. And a fifth constraint that shaped delivery more than any of the others: the launch date was a commercial commitment. Voyant is a consulting firm whose credibility rests on delivering results for clients. A product that slips does not just miss a date, it undermines the positioning the product exists to support. Our Solution An automation and analytics product built for the specific repetitive tasks that consume revenue cycle labor, designed to operate across the range of EHR and practice management systems Voyant’s clients already run. Automation handles the high-volume, low-judgment work: extracting data, verifying eligibility and benefits, posting payments, and retrieving records. The analytics layer sits on the resulting data, supporting KPI development, performance target setting, and ongoing monitoring. This is the same territory as our medical billing software development practice. Implementation and Approach Requirements from operators, not from a spec. Voyant’s team had run a national billing company. The requirements came from people who had performed the work being automated, which removes the usual discovery risk of building automation for a process nobody on the project has actually done. Automation scoped to task, not to process. Rather than attempt end-to-end process automation, individual repetitive tasks were targeted. Task-level automation deploys faster, fails more safely, and produces measurable results sooner than a process-wide rebuild. Multi-system compatibility designed in. Because client organizations run different EHR and practice management systems, the product was built to work across them rather than against a single integration target. Our healthcare integration and interoperability practice handles this class of problem. Analytics on a consolidated data layer. Benchmarking and KPI monitoring were built on the data automation produces, so metrics reflect current operations rather than periodic manual exports. Compliance treated structurally. Revenue cycle automation touches protected health information at every step. Encryption in transit and at rest, access control, and audit logging follow the standard we apply across HIPAA-compliant software development. Delivery managed to the launch date. The date was fixed and commercial. Scope was sequenced so the launch-critical path stayed protected, which is why the product shipped on time. Technology Stack Layer Requirement it had to satisfy Automation layer Scripted task automation deployable quickly against payer portals and client systems Data layer Consolidation of extracted revenue cycle data into a queryable, analytics-ready store Analytics layer KPI definition, performance target tracking, and ongoing monitoring Integration layer Compatibility across the major EHR and practice management systems in Voyant’s client base Security Encryption in transit and at rest, role-based access control, audit logging Insert the actual technologies before publishing. Every other case study in this set names its stack off the portfolio slide, and prospects evaluating a build partner read the stack table closely. I have described what

Taction Software built Xoomia, a HIPAA-compliant SaaS platform that allows caregivers, home health agencies, doctor offices, clinics, and government bodies to securely manage and share individual patient health information from anywhere. The platform provides a unified EHR spanning patients, doctors, hospitals, and laboratories, alongside reports and document management, billing and financial transaction management, front office appointment and doctor management, and hospital management. It runs on Java, React, and Mirth Connect. Quick Results Outcome Detail Participant types connected Caregivers, home health agencies, doctor offices, clinics, government bodies, plus pharmacy, facility, and insurance participants EHR scope Unified record spanning patients, doctors, hospitals, and laboratories Compliance posture HIPAA-compliant SaaS architecture, accessible anywhere, anytime Client cost model No setup fees, no hardware purchase, no in-house tech support required Modules delivered Authentication, unified EHR, reports and documents, billing, front office, hospital management Integration engine Mirth Connect for cross-system health data exchange Book a 30-minute platform assessment Client Overview Xoomia is a unified healthcare system that allows caregivers, home health agencies, doctor offices, clinics, and government bodies to securely manage and share individual patient health information. The platform is HIPAA compliant and accessible anywhere, anytime, positioned around unified electronic documentation for health providers. Facilities using Xoomia manage their patients proactively rather than reactively. The platform is delivered affordably, with no setup fees, no hardware purchase, and no requirement for in-house technical support. Taction Software built the platform, spanning the unified record layer, the participant-specific interfaces, the integration engine connecting external systems, and the administrative and financial modules underneath. The Challenge A patient in home or community care is handled by participants who do not share a system and often do not share an employer. A caregiver visits the home. A home health agency coordinates the schedule. A doctor’s office holds the clinical history. A laboratory produces results. A pharmacy dispenses. A facility admits when care escalates. An insurer adjudicates. A government body oversees eligibility and compliance. Every one of them holds part of the record, and none of them holds all of it. Xoomia needed four problems solved together. No shared record across participant types. Information moves between these parties by phone, fax, and paper. What gets lost in transit is clinical context, and the cost of losing it is duplicated tests, medication errors, and avoidable admissions. Different participants need different views. A caregiver in a home, a physician in an office, and a government reviewer need the same underlying record presented in entirely different ways, with entirely different permissions. Adoption barriers at the small end of the market. Home health agencies and small practices do not have IT budgets, server rooms, or technical staff. A platform requiring setup fees, hardware, or in-house support excludes exactly the participants the network needs most. Connection to systems already in place. Hospitals and laboratories already run their own systems. A unified platform that cannot receive from them is another silo with better branding. Our Solution One record, many participants, role-appropriate access. Xoomia holds a unified electronic health record spanning patients, doctors, hospitals, and laboratories, and exposes it through interfaces built for each participant type. Around it sit the administrative and financial modules a care operation actually runs on, plus a Mirth Connect integration layer that brings in data from external clinical systems. Delivered as SaaS, the platform requires no hardware, no setup fee, and no internal IT capability from the organizations using it. This is the architectural approach behind our unified EHR and EMR software development work. Implementation and Approach Participant and permission mapping first. We mapped every participant type and what each legitimately needs to see before designing the data model. In a platform where caregivers, clinicians, insurers, and government bodies share a record, access control is the architecture, not a settings screen. Unified record design. The record was built to hold clinical, laboratory, and encounter data from multiple sources without privileging any one participant’s format. HIPAA compliance as a structural requirement. Encryption in transit and at rest, role-based access control, and audit logging were specified before feature work, following the standard we apply across HIPAA-compliant software development. With this many parties touching one record, audit trails are not a compliance checkbox, they are how the platform stays trustworthy. Mirth Connect integration layer. Channels built to receive and transform data from hospital and laboratory systems, so external clinical data enters the unified record in usable form. Our Mirth Connect integration practice was applied directly. Role-specific interfaces on shared data. Caregiver, clinical, front office, and administrative views built on one record rather than on separate datasets per user type. Administrative and financial modules. Reports and document management, billing and transaction management, front office appointment and doctor management, and hospital management built as part of the platform rather than as adjacent tools. Zero-infrastructure SaaS delivery. Multi-tenant delivery with no setup fee, no hardware requirement, and no client-side technical support burden, removing the adoption barrier for smaller participants. Technology Stack Layer Technology Engineering rationale Backend Java Mature ecosystem for complex permission models, transactional integrity, and long-lived healthcare systems with strict access control requirements Frontend React Component model suits building distinct participant interfaces on shared data structures without duplicating the front end per user type Integration engine Mirth Connect Industry-standard healthcare interface engine for routing and transforming data from hospital and laboratory systems Delivery Multi-tenant SaaS No hardware or setup cost for participating organizations React was the right choice specifically because of the participant-type problem. Building separate interfaces for caregivers, clinicians, and administrators on shared components keeps one codebase serving many audiences. If your organization already runs a stack, we build in it. Key Features Login and signup. Authentication with role-based access separating caregiver, clinical, administrative, and oversight paths. HIPAA-compliant SaaS solution. Multi-tenant architecture with encryption in transit and at rest, access control, and audit logging, accessible anywhere, anytime. Unified EHR. A single record spanning patients, doctors, hospitals, and laboratories, so clinical history is not reassembled from separate sources at each encounter. Reports and document management. Structured storage and retrieval of

Taction Software built Rhythm’s remote patient monitoring platform, a SaaS system serving both patients and clinics across the full RPM lifecycle. It covers patient enrollment and insurance verification, patient identification and onboarding, device ordering and direct-to-patient shipping with training, device problem resolution, ongoing monitoring, real-time triaged alerts, billing guidance, and bi-directional EHR integration. The platform runs on Node.js, AngularJS, and MongoDB. Quick Results Outcome Detail Lifecycle coverage Enrollment through monitoring, alerting, and billing in one platform User groups served Patients and clinics on a single SaaS system Device logistics Ordering, direct-to-patient shipping, patient training, and problem resolution built in Alerting model Real-time alerts triaged before reaching clinical staff EHR connectivity Bi-directional integration, data flowing both ways Reimbursement support Billing expertise and guidance embedded in the workflow Book a 30-minute RPM platform assessment Client Overview Rhythm is a proven leader in remote monitoring with a track record of delivering innovative technology and unmatched service. Its remote monitoring solutions are built so clinical teams can focus on patient care rather than on program administration. Taction Software was engaged to build the SaaS platform underneath that operation, spanning the patient-facing experience, the clinic-facing monitoring and alerting interface, device logistics, and the integrations connecting both to provider EHR systems. The Challenge Most remote patient monitoring programs do not fail on the monitoring. They fail on everything around it. A patient has to be enrolled, verified for insurance coverage, identified correctly in the system, onboarded, sent a device, taught to use it, and supported when the device stops working. Only then does monitoring begin. Then the data has to reach clinicians in a form they can act on, flow into the EHR, and support a billable claim. Rhythm needed four things solved together. The full lifecycle in one system. Enrollment, verification, device fulfilment, monitoring, alerting, and billing handled across separate tools means every patient is touched manually at multiple points, and the program cost per patient never comes down. Physical logistics inside a software platform. RPM is one of the few healthcare software categories with a shipping and hardware support problem attached. Devices have to reach patients, patients have to be trained, and failures have to be resolved without a clinic absorbing the support load. Alert volume that does not overwhelm clinicians. Continuous monitoring generates continuous data. Passing all of it to clinical staff produces alert fatigue, which is the failure mode that quietly ends RPM programs. Bi-directional EHR integration. One-way data push leaves clinicians reconciling two records. Real integration means monitoring data lands in the EHR and patient context flows back into the monitoring platform. Our Solution A single SaaS platform where the patient journey, the device, the monitoring data, and the reimbursement record are all connected. Enrollment and insurance verification feed onboarding. Onboarding triggers device ordering and shipping. Devices report into ongoing monitoring. Monitoring produces triaged alerts. Alerts and monitoring time support billing. The EHR stays synchronized throughout. This is the architecture behind our remote patient monitoring development work. Implementation and Approach Workflow mapping across both user groups. Patients and clinical staff use the same platform for different purposes. We mapped both journeys before building, because a system optimized only for clinicians produces patient drop-off, and one optimized only for patients produces clinical workarounds. Enrollment and verification first. Patient enrollment with insurance verification was built as the entry point, so coverage is established before device cost is incurred rather than after. Patient identification and onboarding. Identity resolution and structured onboarding, so patients are correctly matched to records and reach active monitoring rather than stalling after signup. Device logistics as a platform function. Ordering, direct-to-patient shipping, and training were built into the platform rather than handled as an external operational process, with device problem resolution workflows for the failures that inevitably follow. Triage layer between data and clinicians. Rather than route every reading to clinical staff, alerts pass through triage logic first, so what reaches a clinician is prioritized and actionable. Bi-directional EHR integration. Integration channels built to move monitoring data into provider EHR systems and pull patient context back, using the same interoperability patterns as our healthcare integration services. Billing workflow support. Monitoring activity and documentation structured to support reimbursement, with billing guidance surfaced where staff need it rather than in a separate process. Technology Stack Layer Technology Engineering rationale Backend Node.js Event-driven, non-blocking model suits continuous inbound device data and real-time alert processing Frontend AngularJS Structured data binding suits the form-heavy enrollment, verification, and clinical dashboard interfaces Database MongoDB Document model handles varied device payload structures and time-series monitoring data without rigid schema migration per device type Delivery SaaS Serves patients and clinics from one platform The stack was chosen for the ingestion pattern. RPM platforms take constant small writes from many devices, which is a different load profile from transactional clinical software. If your organization already runs a stack, we build in it. Key Features SaaS solutions for patients and clinics. One platform serving both user groups with role-appropriate interfaces. Patient enrollment and insurance verification. Coverage established at intake, before device fulfilment cost is committed. Remote patient monitoring solution. Continuous collection and processing of patient vitals and device data. Patient identification, engagement, and onboarding. Identity resolution and structured onboarding that carries patients through to active monitoring. Device ordering, direct-to-patient shipping, and training. Hardware logistics handled inside the platform, including patient training on device use. Resolution of device problems. Support workflows for device failures, so hardware issues do not land on clinic staff. Ongoing monitoring. Continuous oversight of enrolled patients rather than point-in-time measurement. Real-time triaged alerts. Alerts prioritized before reaching clinicians, protecting clinical attention. Billing expertise and guidance. Reimbursement support built into the operational workflow. Bi-directional EHR integration. Monitoring data into the EHR, patient context back out. Results and Business Impact One platform instead of a stitched-together program. Enrollment, verification, logistics, monitoring, alerting, and billing operate on shared data, which is what makes cost per monitored patient controllable as a program scales. Coverage confirmed before hardware ships. Insurance verification ahead

Taction Software built a web-based data and process management platform for Coronis Health, a global revenue cycle management company serving healthcare practices and facilities. The system automates data exchange across multiple billing platforms using HL7 secured channels customized in Mirth Connect, with server-side HL7 field validation, per-transaction crosswalks, audit management, and service group management. It runs on WordPress, AngularJS, and Mirth Connect. Quick Results Outcome Detail Data exchange Automated across multiple billing platforms, replacing manual transfer Integration engine HL7 secured channels customized in Mirth Connect Data quality control Server-side HL7 validation applied to patient data fields before processing Transaction mapping Crosswalks implemented per transaction type across connected systems Governance Audit management and service group management built into the platform Client scope Global RCM operation serving practices and facilities, including CRT Medical Systems in southeastern Michigan Book a 30-minute integration assessment Client Overview Coronis Health is a global revenue cycle management company offering specialized solutions to healthcare practices and facilities. It combines industry-leading technology with high-touch relationship building, allowing healthcare practitioners to focus on patient care, maintain financial independence, and cultivate financial success. Coronis Health operates through a group of specialist billing companies, including CRT Medical Systems, a southeastern Michigan medical billing firm with more than 30 years in clinical practice billing. Taction Software was engaged to build the web application and integration layer that moves patient and transaction data between Coronis Health’s operations and the billing platforms its client practices run on. The Challenge Revenue cycle management is an integration problem before it is a billing problem. An RCM company does not control the systems its clients use. It inherits them. Coronis Health faced four constraints at once. Many billing platforms, one operation. Client practices run different billing and practice management systems. Every one of them formats patient and transaction data differently. Without a common integration layer, each new client relationship means bespoke data handling and a new source of manual work. HL7 variability. HL7 is intentionally flexible, which means two systems sending the same message type will differ in field mappings, segment usage, and optional fields. Data arriving unvalidated propagates errors straight into claims. Manual data exchange. Moving data between systems by hand does not scale with client growth, and every manual touch is a place where a transaction gets mishandled. Auditability. RCM operations answer to payers, to client practices, and to regulators. Every transaction needs a traceable record of what arrived, what it was transformed into, and where it went. Our Solution A single web application sitting between Coronis Health’s operations and every billing platform it connects to, with Mirth Connect handling the message routing and transformation underneath. Rather than build a point-to-point connection for every client system, we built one integration layer with configurable channels and crosswalks. New billing platforms are added as configuration rather than as new code. This is the same architecture pattern behind our healthcare integration and interoperability services. Implementation and Approach Interface and data flow mapping. We documented every source system, message type, and field-level difference across the billing platforms in scope before writing channel logic. Mirth Connect channel development. HL7 secured channels were built and customized in Mirth Connect to receive, filter, transform, and route messages between systems. Channel design carried the transformation logic so system-specific quirks stayed out of the application layer. Our broader Mirth Connect integration practice was applied directly here. Server-side HL7 validation. Validation rules were implemented on the HL7 server for patient data fields, so malformed or incomplete messages are caught at the boundary rather than surfacing later as a denied claim. Per-transaction crosswalks. Each transaction type received its own crosswalk, mapping codes and field values between source and destination systems. This is the layer that lets one platform speak to many billing systems without loss of meaning. Audit management. Transaction-level logging built in from the start, giving traceability across the full data path for compliance review and client reporting. Service group management. Administrative structure for organizing client practices and service lines, so operations teams manage relationships and permissions inside the platform. Automation of the exchange process. With channels, validation, and crosswalks in place, routine data movement between systems runs without manual handling. Technology Stack Layer Technology Engineering rationale Frontend AngularJS Structured two-way data binding suits form-heavy administrative and validation interfaces Web platform WordPress Content and public-facing layer maintainable by the client’s own team without developer involvement Integration engine Mirth Connect Industry-standard healthcare interface engine for HL7 message routing, filtering, and transformation Mirth Connect was not a preference, it was the correct tool. It is the engine most widely deployed for HL7 routing in US healthcare, which means the integration layer uses patterns other vendors and client IT teams already recognize. Full detail on our approach sits in our HL7 and Mirth Connect integration practice. Key Features Web application for data and process management. A single operational interface for managing data flows and transaction processes across connected systems. Automation of the data exchange process. Routine transfer between Coronis Health and client billing platforms runs automatically rather than by hand. Integration with multiple billing platforms. One integration layer supporting many destination systems instead of point-to-point connections per client. HL7 secured channel customization with Mirth Connect. Purpose-built channels handling routing, filtering, and transformation for each connected system. HL7 server validations for patient data fields. Field-level validation applied at the boundary, catching bad data before it reaches billing. Crosswalk implementation for each transaction. Per-transaction code and field mapping between source and destination systems. Audit management. Traceable transaction records across the full data path. Service group management. Administrative organization of client practices and service lines within the platform. Results and Business Impact Manual data handling replaced by automated exchange. The routine work of moving patient and transaction data between systems no longer consumes operations staff time. Data errors caught at the boundary. Server-side HL7 validation stops malformed patient data before it becomes a denied claim, which is the cheapest possible point to catch it. New billing platforms onboard as configuration. Crosswalks

Taction Software built Procentive, a HIPAA-compliant SaaS practice management platform for mental, behavioral, and rehabilitative therapy providers. The platform unifies patient scheduling, a client portal, clinical EHR, a configurable workflow engine, billing and transaction management, front office operations, and embedded self-service analytics in a single system built on Node.js, MongoDB, and Vue.js. Procentive now sits within the Therapy Brands portfolio. Quick Results Outcome Detail Modules unified in one platform Seven: authentication, client portal, clinical EHR, workflow engine, billing, front office, analytics Compliance posture HIPAA-aligned SaaS architecture with role-based access control, encryption, and audit logging Reporting model Self-service dashboards configurable by practice staff without developer involvement Delivery model Multi-tenant SaaS, new practices onboard without separate deployments Platform outcome Acquired into the Therapy Brands portfolio Book a 30-minute build assessment Client Overview Procentive is a healthcare technology company serving mental, behavioral, and rehabilitative therapy providers across the United States. Its purpose-built practice management, data, and billing solutions support both clinical delivery and financial operations for therapy organizations. Taction Software was engaged to build and extend the platform’s core modules, with emphasis on HIPAA-compliant SaaS architecture, embedded reporting, and unified workflows spanning front office, clinical, and revenue cycle functions. The platform has since moved under the Therapy Brands portfolio. The Challenge Behavioral health is one of the hardest verticals in healthcare software. Documentation requirements are heavier than general practice, confidentiality rules are stricter, and reimbursement depends on clinical notes that most systems keep in a separate place from billing. Procentive needed to solve four problems simultaneously. Fragmented systems. Therapy providers typically run scheduling, clinical documentation, prescriptions, and billing in separate tools. Every handoff between them is a failure point where a claim gets denied or a follow-up appointment never gets booked. Compliance as architecture, not afterthought. A behavioral health platform handles some of the most sensitive protected health information in healthcare. HIPAA safeguards had to be structural rather than a layer added before launch. Reporting bottlenecks. Practice leadership needed operational and financial visibility. In most systems that means exporting to spreadsheets and making decisions on last month’s data. Multi-tenant scale. As a commercial SaaS product serving many independent practices, the platform needed tenant isolation without a separate deployment for every customer. Our Solution A single platform where the clinical record, the appointment, and the charge are the same object. When a clinician signs documentation, the billing module already has what it needs. When a patient reschedules in the portal, the front office calendar and the provider’s day both update. No re-entry, no nightly sync, no reconciliation between systems. This is the architectural pattern behind our behavioral health and custom healthcare software development work. Implementation and Approach Discovery and workflow mapping. We mapped how therapy practices actually move a patient from intake through documentation to claim, including the exception paths that break generic EHR software. Compliance architecture first. Role-based access control, encryption in transit and at rest, and audit logging were specified before feature work began, so protected health information handling became a design constraint rather than a retrofit. Our standard for HIPAA-compliant software development applies from the first sprint. Multi-tenant data model. Tenant isolation designed into the schema so new practices onboard without infrastructure work. Module-by-module delivery. Authentication and clinical core first, then front office and client portal, then billing, then the workflow engine, then analytics on top of a now-unified data layer. Analytics deliberately last. Reporting built on a fragmented data model produces reports nobody trusts. Sequencing analytics after consolidation was a decision, not a scheduling accident. Configurable reporting layer. Rather than ship fixed dashboards and absorb change requests indefinitely, we built a reporting engine practice staff configure themselves. Technology Stack Procentive runs on one configuration of our broader healthcare technology stack. Layer Technology Engineering rationale Frontend Vue.js Reactive rendering suits dashboard-heavy reporting views with frequent state changes Backend Node.js Handles concurrent API traffic across portal, clinical, and billing modules efficiently Database MongoDB Document model accommodates varied clinical note structures and user-defined report definitions without rigid schema migration Delivery Multi-tenant SaaS New practices onboard without separate deployments If your organization already runs a stack, we build in it. This one was selected for the reporting load and document variability specific to behavioral health. Key Features Secure authentication and access control. Login and signup flows with role-based permissions separating clinician, administrative, and patient access paths. HIPAA-compliant SaaS foundation. Multi-tenant architecture with encryption in transit and at rest, audit logging, and access controls aligned to HIPAA administrative and technical safeguards. Client portal. Patients book and manage appointments, view prescriptions, and communicate with the practice directly. The same interaction patterns carry into our wider healthcare app development work for therapy providers. Clinical EHR. Patient reports, clinical notes, and document management, with every record tied to the encounter and to downstream billing. Workflow engine. Configurable task routing with ownership, due dates, and supervisor visibility on anything overdue. Billing and financial module. Claim generation, payment posting, and transaction reconciliation connected directly to the clinical record. Front office solution. Appointment and provider management including calendar views, provider availability, and check-in handling. Embedded analytics. Dashboards covering appointment volume, cancellations, follow-ups, and financial performance, configurable by staff without filing a developer ticket. Results and Business Impact Operational consolidation. Scheduling, documentation, prescriptions, task routing, and billing operate on one data layer instead of four systems bridged by manual work. Revenue cycle integrity. Because clinical documentation and charges share a record, the denial pattern caused by documentation gaps is addressed structurally rather than through post-hoc auditing. Reporting independence. Practice leadership configures its own reports. That removes the export-to-spreadsheet habit and removes recurring reporting requests from the engineering backlog. Scalable commercial model. Multi-tenant delivery lets the platform add practices without per-customer infrastructure cost. Market validation. The platform was acquired into the Therapy Brands portfolio, which is the strongest available external signal on the durability of what was built. See whether your workflows fit this architecture Why Our Approach Worked Healthcare specialization, not general development. Taction Software has built healthcare technology since 2013,

Industry: Fintech / Consumer Finance Location: Austin, TX Platforms: iOS (Android in Phase 2) Engagement Duration: 12 weeks Status: Under NDA — Client name anonymized Client Overview Our client is an early-stage Austin-based fintech startup founded by former product leaders from major financial services and consumer tech companies. The startup is building a consumer app that helps users automate savings, manage subscriptions, and track financial goals — competing in a space with both incumbent banks and well-funded neobanks. The founders engaged Taction Software to build their seed-funded MVP for an investor demo and limited beta launch. The Challenge Fintech MVPs face a unique combination of constraints: 1. Investor Demo Deadline The founders had committed to a working iOS app for a Series A pitch in 12 weeks. The MVP needed to demonstrate the full core user journey — account creation, KYC, bank linking, automated savings rules, and dashboard — to a working standard. 2. Security Non-Negotiables Even at MVP stage, the app handled real financial data: bank credentials (via Plaid), Personally Identifiable Information (PII), and eventually real money movement. Security couldn’t be deferred. 3. KYC and Compliance The product required Know Your Customer (KYC) identity verification, AML monitoring hooks, and SOC 2-aligned data handling — even though the MVP launched to a private beta. 4. Future Banking Partner Flexibility The MVP integrated with a single sponsor bank, but the architecture needed to support adding a second banking partner without major rework. Our Approach Taction Software’s Austin team ran a 1-week intensive discovery with the founders to lock down the MVP scope. We made hard cuts: no Android in Phase 1, no Apple Watch companion, no advanced analytics dashboard. iOS only, core flow only. We embedded with the founders’ product designer and used a shared Figma + GitHub workflow with daily 30-minute syncs. Our fintech app development experience informed every architecture decision around payments, KYC, and data security. The Solution Core MVP Features Security Layer KYC and Compliance Integration Technology Stack Results Investor demo and beta launch in 12 weeks: Why It Worked 1. Brutal scope discipline — Saying no to features in week 1 enabled saying yes to a working demo in week 12. 2. Security as a first-class concern — Building security in from day one prevented the costly “we’ll add security later” trap that kills many fintech MVPs. 3. Founder collaboration — The founders met our Austin team weekly at our Southwest Parkway office for prototype reviews. Founder energy in the room kept the team aligned on the vision. 4. Architectural foresight — The MVP was minimum viable, not minimum throwaway. The codebase that demoed at Series A became the foundation of the production app. Building a Fintech App in Austin? If you’re building a fintech product in Austin and need a development partner who understands both the speed of startup execution and the seriousness of financial data, our team can help. Connect with our Austin fintech app developers or call (512) 299-0926. Related Services:

Industry: Digital Health / Telemedicine Location: Austin, TX Platforms: iOS, Android, Web Provider Portal Engagement Duration: 6 months Status: Under NDA — Client name and identifying details anonymized Client Overview Our client is an Austin-based digital health startup founded by physicians and healthcare technologists. The company connects patients with licensed providers for virtual urgent care, mental health support, and chronic condition management across Texas and neighboring states. When the client engaged Taction Software, they had validated their service model with a pilot program but needed a production-grade telemedicine platform to scale across multiple states. The Challenge The client faced four interconnected challenges: 1. HIPAA and HITECH Compliance from Day One The app needed to handle Protected Health Information (PHI) — including patient demographics, medical history, prescriptions, and video consultations. Every data flow, storage decision, and third-party integration had to meet HIPAA Privacy and Security Rule requirements. 2. Real-Time Video Consultations The platform required low-latency, HIPAA-compliant video calling with screen sharing for prescription review, file sharing for lab results, and recording capability where state regulations allowed. 3. Multi-Stakeholder Workflows Three distinct user types needed dedicated experiences: patients (mobile-first), providers (web-based clinical workflow), and administrators (operations and compliance oversight). 4. EHR Integration Roadmap While the MVP didn’t require EHR integration, the architecture needed to support future HL7 FHIR integration with Epic, Cerner, and athenahealth. Our Approach Taction Software’s Austin team led discovery sessions with the client’s clinical and product teams to map the complete patient and provider journey. We architected the platform using a HIPAA-by-default approach — every component, from infrastructure to UI, was designed with compliance as a baseline rather than an afterthought. We worked in 2-week agile sprints with weekly demos and a dedicated Slack channel for the client’s product team. Our HIPAA-compliant mobile app development methodology guided every technical decision. The Solution Patient Mobile App (iOS + Android) Provider Web Portal Admin Console Technology Stack Results 6-month build to production launch: Why It Worked 1. HIPAA-first architecture — Designing for compliance from sprint 1 avoided costly retrofits. Every data flow, BAA, and audit log was built in, not bolted on. 2. Austin team collaboration — The client met regularly with our Austin team at our Southwest Parkway office, enabling fast feedback loops and trust. 3. Cross-platform efficiency — Using React Native instead of two native codebases reduced build time by an estimated 40% while delivering native-feel performance. 4. Scalable foundation — The platform now supports geographic expansion and EHR integration without architectural rework. Looking to Build a Healthcare App? If you’re building a HIPAA-compliant healthcare app in Austin or across the US, our team can help. Connect with our Austin healthcare app developers or call (512) 299-0926. Related Services:

Project Overview Industry Digital Health / Telemedicine Location Austin, TX Platforms iOS, Android, Web Provider Portal Engagement Duration 6 months Status Under NDA — Client name and identifying details anonymized Client Overview Our client is an Austin-based digital health startup founded by physicians and healthcare technologists. The company connects patients with licensed providers for virtual urgent care, mental health support, and chronic condition management across Texas and neighboring states. When the client engaged Taction Software, they had validated their service model with a pilot program but needed a production-grade telemedicine platform to scale across multiple states. The Challenge The client faced four interconnected challenges: HIPAA and HITECH Compliance from Day One The app needed to handle Protected Health Information (PHI) — including patient demographics, medical history, prescriptions, and video consultations. Every data flow, storage decision, and third-party integration had to meet HIPAA Privacy and Security Rule requirements. Real-Time Video Consultations The platform required low-latency, HIPAA-compliant video calling with screen sharing for prescription review, file sharing for lab results, and recording capability where state regulations allowed. Multi-Stakeholder Workflows Three distinct user types needed dedicated experiences: patients (mobile-first), providers (web-based clinical workflow), and administrators (operations and compliance oversight). EHR Integration Roadmap While the MVP didn’t require EHR integration, the architecture needed to support future HL7 FHIR integration with Epic, Cerner, and athenahealth. Our Approach Taction Software’s Austin team led discovery sessions with the client’s clinical and product teams to map the complete patient and provider journey. We architected the platform using a HIPAA-by-default approach — every component, from infrastructure to UI, was designed with compliance as a baseline rather than an afterthought. We worked in 2-week agile sprints with weekly demos and a dedicated Slack channel for the client’s product team. Our HIPAA-compliant mobile app development methodology guided every technical decision. The Solution Patient Mobile App (iOS + Android) Authentication and Account Management Secure account creation with multi-factor authentication and HIPAA-compliant identity verification. Symptom Checker and Triage Symptom checker with triage logic to route patients to appropriate care levels. Provider Availability and Booking Real-time provider availability with both instant and scheduled appointment options. Video Consultations HIPAA-compliant video consultations with end-to-end encryption, screen sharing, and file exchange. Secure Messaging Encrypted messaging between patient and provider with full audit trail. Prescription and Records Prescription delivery tracking, health record uploads, and complete visit history. Provider Web Portal Provider Dashboard Real-time patient queue with priority filtering and triage information. Clinical Notes In-call clinical notes with SOAP note templates and ICD-10 lookup. E-Prescribing Surescripts integration for electronic prescriptions to retail and mail-order pharmacies. Scheduling Provider availability scheduling with state-by-state licensing controls. Admin Console Operations Dashboard Real-time visit tracking, provider utilization, and patient wait-time metrics. Compliance Audit Logs HIPAA-required audit logs with tamper-proof storage and exportable reports. Provider Credentialing Provider onboarding workflow with credentialing and state license verification. Reporting and Analytics Operational and clinical analytics with customizable reports. Technology Stack Mobile React Native (iOS and Android from single codebase) Web Portal React with TypeScript Backend Node.js with Express Database PostgreSQL on AWS RDS with encryption at rest Video Infrastructure HIPAA-compliant WebRTC service with signed BAA Cloud Platform AWS HIPAA-eligible services (EC2, S3, RDS, CloudWatch) Authentication OAuth 2.0 with MFA, AWS Cognito Compliance Infrastructure Signed BAAs with all third-party vendors, automated audit logging Results Launch Timeline 6-month build to production launch on schedule. Compliance Validation Successfully passed third-party HIPAA security assessment before launch. Provider Onboarding Onboarded 40+ licensed providers across Texas during soft launch. Patient Adoption Processed 1,500+ patient consultations in first 90 days. App Store Performance 4.7-star average rating across App Store and Google Play. Platform Reliability 99.8% uptime in first 6 months. Architectural Validation Architecture validated for future EHR integration with Epic and Cerner. Why It Worked HIPAA-First Architecture Designing for compliance from sprint 1 avoided costly retrofits. Every data flow, BAA, and audit log was built in, not bolted on. Austin Team Collaboration The client met regularly with our Austin team at our Southwest Parkway office, enabling fast feedback loops and trust. Cross-Platform Efficiency Using React Native instead of two native codebases reduced build time by an estimated 40% while delivering native-feel performance. Scalable Foundation The platform now supports geographic expansion and EHR integration without architectural rework. Looking to Build a Healthcare App? If you’re building a HIPAA-compliant healthcare app in Austin or across the US, our team can help. Connect with our Austin healthcare app developers or call (512) 299-0926. Related Resources Related Services

Overview We partnered with a fashion-tech startup to build a social fashion application that connects users through style discovery, outfit sharing, and real-time engagement. The goal was to create a platform where users could explore fashion trends, share their looks, and interact with a like-minded community. The application bridges the gap between social networking and eCommerce, enabling users to discover styles and make confident fashion decisions. Client Requirement The client wanted a modern mobile application that could: Challenges Solution We developed a feature-rich social fashion mobile application with: To further enhance user experience, we also leveraged concepts similar to ourAugmented Reality solutions, enabling brands to visualize fashion products better. 👉 Related:Explore our advanced solution here:https://www.tactionsoft.com/case-studies/augmented-reality-application/ Technology Stack Results & Impact Outcome The application successfully launched as a social-driven fashion platform, helping users connect, discover trends, and express their style digitally.

Project Overview Retail businesses are increasingly adopting immersive technologies to enhance customer engagement and improve buying decisions. The client required an innovative mobile application that allows users to visualize products in real-world environments before making a purchase. The objective was to develop an augmented reality-based solution that enhances user experience—similar to how modern custom software development solutions enable advanced digital experiences across industries. Business Objectives The client aimed to: This aligns with innovation trends seen in custom app development, where mobile-first experiences drive user engagement. Challenges The project involved several technical challenges: These challenges are similar to those addressed in real-time monitoring systems, where performance and real-time processing are critical. Solution We developed an Android-based augmented reality application designed to deliver a seamless and immersive user experience. Key capabilities included: The system architecture followed best practices similar to sales process automation systems, ensuring efficiency and usability. Technology Stack Results and Impact The solution delivered significant benefits: This transformation reflects the impact of innovative platforms similar to patient care management systems, where user-centric solutions improve outcomes. Conclusion This case study demonstrates how augmented reality can transform the retail experience by bridging the gap between digital and physical environments. By enabling real-time visualization and interactive engagement, the application significantly improved customer experience and business outcomes. Businesses adopting such technologies can stay ahead in competitive markets—just like modern automated platforms used in advanced systems such as order and contract management automation solutions.